Privacy

Who is responsible for your data?

Which data do we process?

We process the name, email address and message you submit through the contact form, together with your organisation name if provided. Name, email address and message are required to submit an enquiry; the organisation field is optional. We also process technical data, including IP addresses, for website operation and security.

Why do we use your data?

We use your data to answer enquiries and discuss our services. Processing is based on steps taken at your request before entering into a contract, where applicable, or on our legitimate interest in handling correspondence. Technical data is processed on the basis of our legitimate interest in operating and protecting the website.

Who receives your data?

Where necessary, your data is processed by hosting and email service providers to operate the website and handle your enquiry. If you contact us through an external messaging service, that service’s privacy policy also applies.

How long do we keep your data?

We keep enquiries for as long as needed to answer them and complete any follow-up. We may keep relevant correspondence longer if it forms part of a client relationship, is needed to meet legal obligations, or is necessary to establish, exercise or defend legal claims. We delete correspondence when these purposes no longer justify keeping it.

Cookies

We use cookies to remember your language choice for one year, secure form submissions and display temporary confirmation messages. The security and confirmation cookies are session cookies. You can delete cookies through your browser settings.

Your rights and questions

Contact us at the email address above to exercise your data protection rights. Depending on the applicable legal conditions, these include access, rectification, erasure, restriction, portability and objection to processing based on legitimate interests. You may also lodge a complaint with the Belgian Data Protection Authority using the link below.